Company Name:BMS Trading Global Limited
Address: No.5, 17/F, Strand 50, 50 Bonham Strand, Sheung Wan, Hong Kong.
Email:help@aurora-health.nl
Opening hours:
Monday - Friday: 09:00 - 17:00
Updated on 2024-03-31
Aurora Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Aurora Health.
This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service"), as well as our application, Aurora Health. By visiting or using our Service, you signify that you have read, understand, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. This Privacy Policy was created withTermify.
To explain matters as clearly as possible in this Privacy Policy, whenever reference is made to these terms, they are strictly defined as:
Cookie: A small amount of data generated by a website and stored by your web browser. It is used to identify your browser, perform analytics, and remember information about you, such as your language preference or login information.
Company: When this policy refers to “Company,” “we,” “us,” or “our,” it means Big M Commerce LLC, which is responsible for your information under this Privacy Policy.
Country: where Aurora Health or the owners/founders of Aurora Health are located, in this case the Netherlands
Customer: means the company, organization, or individual who signs up to use the Aurora Health Service to manage relationships with your consumers or service users.
Device: any internet-connected device such as a phone, tablet, computer, or any other device that allows you to visit Aurora Health and use the Services.
IP address: Every device connected to the internet is assigned a number known as an IP (Internet Protocol) address. These numbers are typically assigned in geographic blocks. An IP address can often be used to identify the location from which a device connects to the internet.
Personnel: refers to individuals employed by Aurora Health or under contract to perform a service on behalf of one of the parties.
Personal data: any information that identifies or allows the identification of a natural person, directly, indirectly, or in conjunction with other information — including a personal identification number.
Service: means the service provided by Aurora Health as described in the relative terms (if available) and on this platform.
Third Party Services: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: The Aurora-Health website, accessible via this URL:www.aurora-health.nl
You: an individual or entity registered with Aurora Health to use the Services.
We collect information about you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.
Name / Username
Phone numbers
Email addresses
Email addresses
Billing addresses
Any information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
Processing transactions
To administer a contest, promotion, survey or other site feature
Send periodic emails
Aurora Health will collect End User Data necessary to provide the Aurora Health services to our customers.
End users may voluntarily provide us with information they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information is made public on social media websites by visiting these websites and changing your privacy settings.
We receive certain information from third parties when you contact us. For example, when you provide us with your email address to express interest in becoming an Aurora Health customer, we receive information from a third party that provides automated fraud detection services to Aurora Health. We also occasionally collect information that is made public on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
We may share the information we collect, both personal and non-personal, with third parties, such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may be of interest to you. We may also share this information with our current and future affiliated companies and business partners, and if we are involved in a merger, sale of assets, or other corporate reorganization, we may also share or transfer your personal and non-personal information to our successors.
We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, email management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.
We may share some of our log file information, including IP addresses, with third parties such as web analytics partners, application developers, and advertising networks for analytics purposes. If your IP address is shared, it may be used to estimate your general location and other technical information such as connection speed, whether you visited the website from a shared location, and the type of device used to access the website. They may collect information about our advertisements and what you see on the website and subsequently conduct auditing, research, and reporting for us and our advertisers. We may also disclose personal and non-personal information about you to government officials, law enforcement officials, or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), protect our rights or interests or those of a third party, protect the safety of the public or any person, prevent or stop illegal, unethical, or legally actionable activity, or otherwise comply with applicable court orders, laws, rules, and regulations.
Aurora Health collects personal information you provide to us. We may also receive personal information about you from third parties as described above.
By entering your email address on this website, you agree to receive emails from us. You can unsubscribe from any of these email lists at any time by clicking the unsubscribe link or other unsubscribe option provided in the email. We only send emails to people who have given us permission to contact them, either directly or through a third party. We don't send unsolicited commercial emails because we hate spam as much as you do. By providing your email address, you also give us permission to use it for targeted advertising on sites like Facebook, where we display customized ads to specific people who have opted in to receive messages from us. Email addresses provided through the order processing page will be used solely to send you information and updates regarding your order. However, if you have provided us with the same email address via another method, we may use it for any of the purposes listed in this policy. Note: If at any time you would like to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each email.
We retain your information only for as long as we need it to provide Aurora Health services to you and to fulfill the purposes described in this policy. This also applies to anyone with whom we share your information and who performs services on our behalf. When we no longer need to use your information and there is no need to retain it to comply with our legal or regulatory obligations, we will either delete it from our systems or depersonalize it so that we cannot identify you.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database, accessible only by those authorized with special access to such systems, and required to keep the information confidential. Following a transaction, your private information (credit cards, social security numbers, financial data, etc.) is never stored in a file. However, we cannot guarantee the absolute security of any information you transmit to Aurora Health, or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Aurora Health is based in the Netherlands. Information collected through our website, through direct interactions with you, or through the use of our support services may be transferred from time to time to our offices or personnel, or to third parties located worldwide, and may be accessed and hosted anywhere in the world, including in countries that may not have generally applicable laws regulating the use and transfer of such data. To the extent permitted by applicable law, by using the foregoing, you voluntarily consent to the cross-border transfer and hosting of such information.
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures in place to safeguard your information, prevent unauthorized access, keep data secure, and ensure its correct use. However, neither humans nor security systems, including encryption systems, are infallible. Furthermore, people can commit intentional crimes, make mistakes, or fail to comply with policies. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes a non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standard by which we measure our compliance with that duty.
Your rights to request updates or corrections to the information Aurora Health collects depend on your relationship with Aurora Health. Employees may update or correct their information as detailed in our internal employment policy.
Customers have the right to request restrictions on certain uses and disclosures of personally identifiable information as follows. You may contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you in our systems (subject to the next paragraph), by terminating your account. Such updates, corrections, changes, or deletions will not affect other information we maintain or information we provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requiring a unique password) to verify your identity before granting you access to your profile or making any corrections. You are responsible for maintaining the confidentiality of your unique password and account information at all times.
You should be aware that it is not technologically possible to delete every record of the information you have provided to us from our system. The need to back up our systems to protect information from accidental loss means that a copy of your information may exist in a non-erasable form that is difficult or impossible for us to retrieve. Immediately upon receipt of your request, all personal information stored in databases we actively use and in other readily searchable media will be updated, corrected, amended, or deleted, as appropriate, as and to the extent reasonably and technically feasible.
If you are an end user and would like to update, delete, or receive information we hold about you, you can do so by contacting the organization you are a customer of.
If you are an Aurora Health employee or applicant, we collect information you voluntarily provide. We use the collected information for Human Resources purposes to administer employee benefits and screen applicants.
You may contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information we hold about you. Such updates, corrections, changes, and deletions will not affect other information we maintain or information we provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Aurora Health or any of its Corporate Affiliates (as defined herein), or that portion of Aurora Health or any of its Corporate Affiliates to which the Service relates, or in the event we cease operations or file or have a filing filed against us in any bankruptcy, reorganization or similar proceeding, provided that the third party agrees to abide by the terms of this Privacy Policy.
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliates" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Aurora Health, whether by ownership or otherwise. Any information we provide about you to our Corporate Affiliates will be handled by them in accordance with the terms of this Privacy Policy.
This Privacy Policy is governed by Dutch law, without regard to its conflict of laws provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute between the parties arising out of or relating to this Privacy Policy, except for individuals who may have rights under the Privacy Shield or the Swiss-US Framework.
This agreement and your use of the website are governed by the laws of the Netherlands, excluding its conflict of law rules. Your use of the website may also be subject to other local, state, national, or international laws.
By using Aurora Health or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, you should not access our website or use our services. Your continued use of the website, contacting us directly, or following the posting of changes to this Privacy Policy that do not significantly impact the use or disclosure of your personal information constitutes your acceptance of those changes.
We've updated our Privacy Policy to provide you with complete transparency about what settings are set when you visit our site and how they are used. By using our website, registering an account, or making a purchase, you agree to our Privacy Policy and agree to its terms.
This Privacy Policy applies only to the Services. The Services may contain links to other websites that are not operated or controlled by Aurora Health. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites that have a link on our platform, is subject to that website's own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.
This website may contain third-party advertisements and links to third-party sites. Aurora Health makes no representations about the accuracy or suitability of the information in these advertisements or sites and assumes no responsibility or liability for the conduct or content of these advertisements and sites, or the offerings of third parties.
Ads keep Aurora Health and many of the websites and services you use free. We work hard to ensure that ads are safe, discreet, and as relevant as possible.
Third-party advertisements and links to other sites advertising goods or services do not constitute an endorsement or recommendation by Aurora Health of the third-party sites, goods, or services. Aurora Health assumes no responsibility for the content of the advertisements, the promises made, or the quality/reliability of the products or services offered in any advertisements.
These cookies collect information about your online activities over time on the website and other online services to make online advertising more relevant and effective. This is known as interest-based advertising. They also perform functions like preventing the same ad from continuously reappearing and ensuring that ads are properly displayed for advertisers. Without cookies, it would be very difficult for an advertiser to reach its audience or know how many ads have been shown and how many clicks they have received.
Aurora Health uses "cookies" to track which parts of our website you have visited. A cookie is a small piece of data stored by your web browser on your computer or mobile device. We use cookies to improve the performance and functionality of our website, but their use is not essential. Without these cookies, certain features, such as videos, may not be available, or you may be required to log in each time you visit the website because we cannot remember that you have previously logged in. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to use the features of our website properly or at all. We never store personally identifiable information in cookies.
Wherever you are located, you can set your browser to block cookies and similar technologies, but this may block our essential cookies and prevent our website from functioning properly, meaning you may not be able to fully benefit from all features and services. You should also be aware that you may lose some stored information (e.g., saved login information, site preferences) if you block cookies in your browser. Different browsers offer different controls. Disabling a cookie or category of cookie does not delete the cookie from your browser. You will need to do this yourself from within your browser; visit your browser's help menu for more information.
We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of offering ads online to people who have already visited your website. This makes it appear as if your company is "following" people online by displaying ads on the websites and platforms they use most.
With regard to credit card or other payment information you have provided to us, we undertake to store this confidential information as securely as possible.
We do not target individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from someone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
We may change our Service and policies, and it may be necessary to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you the opportunity to review them before they become effective. Your subsequent use of the Service will be subject to the updated Privacy Policy. If you do not agree to this or any updated Privacy Policy, you may delete your account.
We may display, include or make available third-party content (including data, information, applications and other product services) or provide links to third-party websites or services ("Third-Party Services").
You acknowledge and agree that Aurora Health is not responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Aurora Health assumes no liability or responsibility to you or any other person or entity for Third-Party Services, and shall have no liability or responsibility whatsoever.
Third party services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.
The Facebook pixel is an analytics tool that helps you measure the effectiveness of your ads by understanding the actions people take on your website. You can use the pixel to: Ensure your ads are shown to the right people. The Facebook pixel may collect information from your device when you use the service. The Facebook pixel collects information that is retained in accordance with its Privacy Policy.
We may collect and use information about you if you are from the European Economic Area (EEA). This section of our Privacy Policy explains exactly how and why this data is collected, and how we protect it from being copied or misused.
GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and increases EU residents' control over their personal data.
The GDPR applies to every global company, not just EU-based companies and EU residents. Our customers' data is important, regardless of their location. That's why we've implemented GDPR controls as our baseline for all our operations worldwide.
Any data relating to an identifiable or identified individual. GDPR covers a broad spectrum of information that, on its own or in combination with other information, can be used to identify a person. Personal data goes beyond a person's name or email address. Examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.
The data protection principles include requirements such as:
Personal data collected must be processed in a fair, legal and transparent manner and only used in ways that an individual would reasonably expect.
Personal data may only be collected for a specific purpose and used solely for that purpose. Organizations must indicate why they need the personal data when collecting it.
Personal data may not be kept longer than is necessary to achieve the purpose.
People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data and request that it be updated, deleted, restricted, or transferred to another organization.
GDPR adds several new requirements regarding how companies must protect the personal data of individuals they collect and process. It also raises the stakes for compliance through increased enforcement and higher fines for violations. Regardless, it's simply the right thing to do. At Aurora Health, we strongly believe in the privacy of your data, and we already have robust security and privacy procedures in place that go beyond the requirements of this new regulation.
We are committed to helping our customers comply with GDPR requirements regarding data subject rights. Aurora Health processes or stores all personal data with fully vetted, DPA-compliant vendors. We retain all conversations and personal data for up to six years, unless your account is deleted. In that case, we delete all data in accordance with our Terms of Service and Privacy Policy, but we retain it for no longer than 60 days.
We understand that if you work with EU customers, you must offer them the ability to access, update, retrieve, and delete their personal data. We've got you covered! We've been self-service-driven from the start, and we've always given you access to your data and that of your customers. Our customer service team is ready to answer any questions you may have about working with the API.
The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, as explained above.
We are also required to provide information about the rights California residents have under California law. You may exercise the following rights:
Right to Information and Access. You may submit a verifiable request for information about the: (1) categories of Personal Data we collect, use, or share; (2) the purposes for which categories of Personal Data are collected or used by us; (3) categories of sources from which we collect Personal Data; and (4) specific pieces of Personal Data we have collected about you.
Right to equal service. We will not discriminate against you if you exercise your privacy rights.
Right to erasure. You may submit a verifiable request to close your account, after which we will delete the Personal Data we have collected about you.
Request that a business that sells a consumer's personal data not sell the consumer's personal data.
If you submit a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.
We do not sell our users' personal data.
For more information about these rights, please contact us.
CalOPPA requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, as explained above.
CalOPPA users have the following rights:
Right to Information and Access. You may submit a verifiable request for information about the: (1) categories of Personal Data we collect, use, or share; (2) the purposes for which categories of Personal Data are collected or used by us; (3) categories of sources from which we collect Personal Data; and (4) specific pieces of Personal Data we have collected about you.
Right to equal service. We will not discriminate against you if you exercise your privacy rights.
Right to erasure. You may submit a verifiable request to close your account, after which we will delete the Personal Data we have collected about you.
The right to request that a business that sells a consumer's personal data not sell that data.
If you submit a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.
We do not sell our users' personal data.
For more information about these rights, please contact us.
Please do not hesitate to contact us if you have any questions.
Company Name:BMS Trading Global Limited
Address: No.5, 17/F, Strand 50, 50 Bonham Strand, Sheung Wan, Hong Kong.
Email:help@aurora-health.nl
Opening hours:
Monday - Friday: 09:00 - 17:00