Shipping Policy for Aurora Health
Effective Date: March 21, 2024
Thank you for choosing Aurora Health. Our goal is to provide you with a smooth and transparent shipping experience for your utmost convenience and satisfaction.
Shipping coverage:
We currently ship within the Netherlands and Belgium.
Expansion of shipping coverage to additional areas is being considered for the future.
Postage costs:
Enjoy free shipping on all orders within our shipping zones.
We do not charge hidden shipping costs.
Order processing time:
Orders are processed the same day, Monday through Friday.
Order closing time is 10:00 PM (Amsterdam time).
Transit time:
Expected delivery within 3-5 business days from date of dispatch, Monday to Friday.
The delivery times stated are estimates and may be subject to change.
Track your order:
Once shipped, you will receive a tracking number via email.
Track your order using the tracking code, depending on the courier assigned to your shipment.
For real-time tracking updates, please visit the carrier's respective website or tracking portal.
If you have any questions about tracking, our support team is ready to help.
Changing and canceling orders:
Orders placed over the weekend will be processed on the next business day.
Please contact our customer service for any changes to your order.
Policy updates:
Our shipping policy is updated regularly.
Stay informed by visiting our website for the latest information.
Company Name: BMS Trading Global Limited
Address: No.5, 17/F, Strand 50, 50 Bonham Strand, Sheung Wan, Hong Kong.
Email:help@aurora-health.nl
Opening hours:
Monday - Friday: 09:00 - 17:00